Spares for CB6000 range

Discussion in 'CB Range' started by paulsavin1701, Jan 6, 2010.

  1. paulsavin1701
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    paulsavin1701 Chaste In Berkshire

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    For some bizarre reason the most comfortable ring of my CB6000 (the slightly larger than middle one) broke last night. This was REALLY bad. I had only just explained to my wife about my CB and she had accepted it.

    She let me wear it all night. But this morning the hole had split.

    I wouldn't trust superglue as it's unreliable under stress so I changed to the smaller ring which REALLY pinched even though I perservered all day. I'm now in the largest ring but it's too loose.

    Is there a supplier in the UK who sells just the rings?

    Alternatively is there a kind soul who wants to swap.
     
  2. jaimelynn
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    jaimelynn Senior Member

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    Did it look like this? I contacted A.L. Enterprises at mailto:amiller143@aol.com If you have had it for less than a year, they will replace it with a copy of the receipt. I also sent a copy of the PayPal receipt and they had me send the broken ones back. Check you other rings fro stress cracks in the pin hole area, too. I had been wearing my CB6K for 7 months, before the bottom seam on the cage split OUCH!!!! After sending the cage in and getting a CB6000s cage in return the ring split. With the Holidays slow mail system I received the new parts on the 29th of December so now my counter has been reset on New Year's day.

    In the meanwhile, try a longer pin and spacer that might get you by.
     

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  3. paulsavin1701
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    paulsavin1701 Chaste In Berkshire

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    That's EXACTLY the problem - But I didn't by mine direct. I bought it from a company who had bought a load of bankrupt stock. Do you think that'll matter?
     
  4. jaimelynn
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    jaimelynn Senior Member

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    Well, the only way to tell is to contact them @ amiller143@aol.com If anyone can help you they will. If you don't have a receipt maybe somebody could make you one. It just has to be with one year.
     
  5. paulsavin1701
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    paulsavin1701 Chaste In Berkshire

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    I've emailed them a nice letter telling them how much I love the device. (I really do).

    I've asked them if they do spares or replacement. I only bought the device a month ago so my PayPal receipt is still in date, should they require it.

    Many thanks for your advice. I hadn't thought of going straight to the manufacturer
     
  6. jaimelynn
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    jaimelynn Senior Member

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    There ya go, they are located in Utah in the United States so, they will get back to you later today. The only time I didn't receive a answer back the day I emailed the was over a weekend. They have real good customer service. When mine broke, I went to PayPal and copied and pasted the receipt into the email. As being a truck driver and out of the state alot, it was about two week before I got back to send it in. I emailed them again, and they wrote back:
    even after 2 weeks had past!!!
     
  7. paulsavin1701
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    paulsavin1701 Chaste In Berkshire

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    I've been in contact with A L Enterprises about my broken Ring. I've also noticed that the moon shaped parts appear to have a couple of hairline fractures.

    Agghhh, disaster, though. After AL E were really nice to me I sent PDFs of my paypal receipts and they have come back to me and told me that Greens-Shop isn't a authorised or recognised reseller.

    They believe that greens-shop may be selling knock-offs.

    I've just sent an email to greens-shop to ask them whether they can supply me with a replacement ring or device. They've been really helpful in the past, but until I get a response I would suggest being careful, just in case they're a little dodgy.
     

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  8. jaimelynn
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    jaimelynn Senior Member

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    Ouch, sorry to hear about that, but you have a PayPal receipt, you could use them to get a solution for you. They have a resolutions center, have them go after Green's shop, they have more lawyers.
     
  9. paulsavin1701
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    paulsavin1701 Chaste In Berkshire

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    I would be really surprised if it was a fake. It's exactly the same packaging and parts as they appear on the cb-2000.com website.

    The only funny thing was that the only instructions which were in the package ( about fitting and cleaning ) were on a small piece of card (about 3 inches by 4 inches). Every part was in sealed celophane. I have the Master Lock, the KH tags, groovy "designer" CB6000 bag etc....

    Realistically, I bought my CB-6000 for 47 pounds. I bought a second one and sold it for 60 pounds - 13 pound profit (minus ebay/paypal fees)- so realistically it's only cost me 34 pounds. So I'm not really hard done by, but would prefer not to buy another one (from an official authorised reseller) when all I want is a new ring!

    I'll wait to hearing what greens-shop say tomorrow.

    Nightly night.
     
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