Any word on what is going on with their site? I emailed them last week about ready to order, they were out of town at feitsh con until tomorrow... Keep getting 'Account Suspended' when trying to visit their site.
Ya, That's what I figured as well - just figured they would be on auto-renewal and wouldn't let something like that happen... I'm sure it will get straighened out soon enough - I'm just overly anxious right now!
I am a bit concerned about this, as not long ago they stated they'd been hacked, and then soon afterwards they managed to get it fixed, This could be a repeat. I will watch this space.
Hi all they are updating the server I used . I think they are adding security and updating it. I am hoping it will be back up soon. We are back home from Fetcon. And back to do buisness. As a reminder our email is maturemetal@grandecom.net
Yea we know! We may have to rebuild the site. But rest assured that we are still in buisness building cage no matter if the site is up or not. We can still take orders through email and send a paypal invoice to compleat the transaction. And if you have an order with us, rest assured it is still being built and will not see any delays. Maturemetal@grandecom.net
it was a default message... We asked for it to be changed and he could not do it... Server is being changed now, should be very soon now
I hate to say it but it crashed again. We are having the site rebuilt. The program we were using was at least 3 years old and our web guy could not update it since the programmer did not stay up with it. Again we are still taking orders through email maturemetal@grandecom.net or phone 432-352-6634 Cell. The nice thing is at least we can catch up a little on the orders. Also the site will have a few more options and maybe even a new device or two just in time for the holidays.
Anxiously awaiting to see the new site and see what the new devices offer! Any estimation on when we'll get to see all of this?? :wub:
keeping fingers and everything else crossed that it will be SOON.... this is killing me too Have a GREAT day
I'm keeping an eye on your site also, have someone I know interested in looking at the device we use.
I saw it was back yesterday. But only one type of security screw showing - before there'd been both the regular and the high-security versions. Why the change?
YES the site is finally back up. We actually decided to stop carrying the medium security and to drop the price of the high security. We are trying to make it a win win.
looking forward to see how this new 'nameless' device turns out! Has it been 6 weeks yet!? btw, MM, you say the price of the HSS has been lowered... hasn't it always been $65??
One other thing on this. If more than one order the high security do/does each device have a spcific screw/key. so one KH's key is specific to her own wearer? Or are they all the same, so any KH can open any wearer with an (otherwise) similar device?
All our security screws and made for us and they the same. If they were all different the screws would cost more than the device many times over.