Hi there, I'm new here; I'm trying to get in touch w Steelworxx but site is down; any1 hv email/ph#?

Discussion in 'Steelworxx' started by gruntjock, Aug 12, 2019.

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  1. gruntjock
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    gruntjock New member

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    #1 gruntjock, Aug 12, 2019
    Hi there, I'm new here; I'm trying to get in touch w Steelworxx but site is down; any1 hv email/ph#?Hi there, I'm new here; I'm trying to get in touch w Steelworxx but site is down; any1 hv email/ph#?

    I'm ready to take the plunge and get a good device, but I can't get on their site! Does anyone have contact info for them? A Phone number, or an email? It says "This shop is currently under maintenance." I'm very frustrated...but not in the fun way!

    Many thanks! I need to have my gear locked up, and pronto! Thanks!
     
  2. tomf_22033
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    tomf_22033 Long term member

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    #2 tomf_22033, Aug 12, 2019
    It looks like they let their SSL certificate expire and are addressing it.

    I manage several websites and it can be a pain to keep them updated, then to get the site updated quickly.

    It can take a few minutes to a few hours depending on why it expired and how complicated their site configuration is.

    The fact that they have a message saying they're doing maintenance makes me think They should be up soon.

    I wouldn't worry but I wouldn't expect to get to them right away. Maybe check back later today or tomorrow.
     
  3. elias
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    elias 7/7 on the TomAllen-Rectrix scale

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    #3 elias, Aug 12, 2019
    I read on the web that tehy are on a holiday till today. You may contact them also at info@steelworxx.de
     
  4. ctrledboy
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    ctrledboy Active member

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    #4 ctrledboy, Aug 17, 2019
    I think it’s more than just their SSL certificate expired. If you ignore the SSL error and look at the site that’s up it’s an entirely different setup. It looks to me like they’re in the middle of moving to new software for the website and haven’t finished yet.
     
  5. elias
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    elias 7/7 on the TomAllen-Rectrix scale

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    #5 elias, Aug 30, 2019
    Saw their new website today...shop opens again!
     
    ctrledboy likes this.
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