This reads like you are trying to make excuses for their poor customer service without any evidence of your theory that the issue is English....
In some ways I'd have to say yes. I'd also say its a role I am growing into a bit more having started out in a more traditional gender roles type...
Hello, I am the wife/keyholder for ctrledboy. We have been together for some time, and tried a number of devices through the years, not all of...