WANTED Neosteel Lock

Discussion in 'For sale/wanted (Please be aware of scams)' started by chastitycuckold, Jun 3, 2021.

  1. chastitycuckold
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    chastitycuckold Senior Member

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    Does anyone have a Neosteel lock for sale, the silver round bit with abs lock, any help appreciated...

    I do know they sell them on Neosteel but the site is just so awkward and difficult to navigate if someone has a spare I'd rather that way...

    Many thanks

    Tony
     
  2. castitas
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    castitas Long term member

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    Yes they do, but it might not be in the shop. Just write an email. I bought one that way.
     
  3. chastitycuckold
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    chastitycuckold Senior Member

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    Thanks, I already wrote, lets see if they come back to me or not is the question:):):)
     
  4. chastitycuckold
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    chastitycuckold Senior Member

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    The usual zero response from Neosteel....how do these companies stay in business:mad::mad::mad:
     
  5. castitas
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    castitas Long term member

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    Oh no, I feel sorry for you. It‘s rather frustrating not to get any reaction when you ask for a little spare part for an expensive belt.
     
  6. chastitycuckold
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    chastitycuckold Senior Member

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    I've written again, I won't hold my breath :mad::mad::mad:
     
  7. castitas
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    castitas Long term member

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    Pls. let us also know when you had any success.
     
  8. Etner
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    Etner Active member

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    From my experience, they don't respond to all emails but if they do, the response time has been anywhere between 1-7 weeks. So you may need to wait a while longer ;)

    They have eventually responded to all my spare part requests though.
     
  9. chastitycuckold
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    chastitycuckold Senior Member

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    Wow, thanks for the heads up
     
  10. Suewiang
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    Suewiang Long term member

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    Sadly most of the makers have diabolical customer service. Crazily the cheap end of the market has good service and the very top end also. The ones in the middle like neosteel are next too useless. Pretty much like most of there devices. Of course I can only offer a opinion on there female devices
     
  11. chastitycuckold
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    chastitycuckold Senior Member

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    Still waiting on a reply...emailed twice
     
  12. killing time lockup
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    killing time lockup I need my neosteel

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    I placed an order for a belt and it has been 14 weeks since payment.
    Please post when you get a reply.
     
  13. Etner
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    Etner Active member

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    I sent a belt back for some adjustments and it arrived back a week or 2 ago. It took about 11 weeks. When I bought a belt last year it also took about 11 weeks to be delivered.
     
  14. chastitycuckold
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    chastitycuckold Senior Member

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    Still no reply, are there any other companies anyone knows of that do a similar Abus Lock?
     
  15. castitas
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    castitas Long term member

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    This is very disappointing, I feel sorry for you :(

    The Abus Lock is a regular lock 45/30 (brass)
    https://www.amazon.de/ABUS-Messig-Vorhangschloss-SB-45-5086/dp/B0001MQQUK

    You need somebody how can do a precise drilling, a locksmith should have the right tools for that. Somehow the pin needs to be fixed in there. Probably that can be done by heating the lock with the drilled hole, putting the pin in and let it become cold. The pin on my lock shows about 8mm.
    The diameter is 3mm
     
  16. killing time lockup
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    killing time lockup I need my neosteel

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    Neosteel reply to my emails.
    I believe that they answer once a month (mid-month) but I think that will be a different thread.
     
  17. chastitycuckold
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    chastitycuckold Senior Member

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    Just to keep folks updated.....still no reply.....how rude!
     
  18. x280
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    x280 New member

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    could be worth getting in touch with Behindbarz, obviously they sell their own belts, but they are metal workers, they also do custom options and orders. I know they have customers who have wanted a padlock and "shroud" option for the beindbarz belts. They are really good about getting back to people so I would recommend dropping them an email asking if they could help. Also a shame to see that neosteel are as useless as Carrara in getting back to people , id hoped they might be ok. shame as I fancy upgrading my old neosteel for a new one.
     
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  19. chastitycuckold
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    chastitycuckold Senior Member

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    Yeah I own a Behind Bars belt but I luckily work in the adult industry so have 3 kink friendly engineers to hand, a gent on here (not sure I should name) sent me many pictures of the lock and shroud so I'll be having one made......like you say such a shame the you can't get an answer to an email from a well established firm like Neosteel
     
  20. scoria1980
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    I emailed them March 2nd to ask about the price of the high security lock they offer and they didn't respond until July 16th.
     
  21. Etner
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    Etner Active member

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    I'm planning to sell my The Fun soon and I have both of the locks. I could possibly sell you the Abus one separately if the price is right. Feel free to PM me if you want.
     
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  22. skidmark199
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    skidmark199 Member

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    I have an email to Neosteel from April that still hasn't been responded to...
     
  23. consultant1
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    consultant1 Junior Member

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    Over the years, I have done a few of orders with Neosteel. They do always reply but I have found that in the last few years they have taken between 2 and 3 months to respond to an inquiry - especially a general question or pre-sales question.

    I find that responses to an online order from their shop are acknowledged quite quickly however. The last time I was planning an order, it took Dr. Mende a couple of months to respond to a pre-sale inquiry. However, when I executed the order, he contacted me with a clarifying question immediately and the package with the completed item arrived in the United States in the timeframe promised.

    Neosteel seems to prioritize orders and order clarifications. They seem to get to general inquiries when they can.

    Did the original poster just order a new lock from the online store? I'm guessing that in hindsight that would have been the way to go. Whenever I've just ordered something and sent the money, it's shown up as specified in the time allotted.

    Hope that helps,

    Consultant1
     
  24. skidmark199
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    skidmark199 Member

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    Same - put several orders in over the years and on average, it takes about 2-3 months for replies - a bit faster if you recently put in an order.

    My most recent email was the belt I ordered is too tight and needs a longer cable - and it's been over 4 months since a response. Really long even by Neosteel standards and for a post sales question (I ordered the belt beginning of the year)
     
  25. lockmeup4life
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    lockmeup4life Long term member

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    I ordered my belt June 2nd, got it Aug 30. From Germany to California….
     
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